Shipping policy

UAE delivery

All products purchased from JONR UAE include free delivery throughout the UAE. There is no minimum order value for free UAE delivery.

Delivery timeframe

Delivery takes 1–3 days.

Order tracking

Track your shipment using its Air Waybill (AWB) number. Search for the courier’s official tracking page and enter your AWB number. You can also search Google for your AWB number to look for tracking information.

For step-by-step guidance, visit our order-tracking help page. If you need your AWB number or help with delivery, contact JONR UAE with your order number.

Orders outside the UAE

The free-delivery terms and 1–3 day timeframe above apply to UAE orders. Contact us about delivery availability and terms for destinations outside the UAE.